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As of 1 May, Nova Healthcare will no longer be accepting cash payments for any procedures, including consultations, diagnostics tests and treatment.
The change is in response to the Covid-19 pandemic and is intended to reduce the possible spread of the infection by banknotes and coins. Nova has experienced a decline in the use of cash by our patients in recent years, with the majority of people preferring to pay online using credit or debit cards.
We are confident that the change to remove cash-based transactions will maintain safety at Nova, reduce queues and improve customer service and overall efficiency.
We accept payments by cheque or bank transfer. Payment must be received in full prior to admission.
Moving to cashless transactions: frequently asked questions
Q: Who can I contact for more information on this change?
A: For further information please contact Sue Best: Sue.Best@novahealthcare.co.uk or call 0113 206 7503.
Q: What other safety measures has Nova implemented in light of Covid-19?
A: At Nova we are committed to keeping our patients and staff safe at all times and have rolled out various measures to prevent the spread of Covid-19 including social distancing, mandatory face coverings and additional cleaning. You can read more about the safety measures at Nova here.